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Terms and Conditions

Exchange

We want you to love your jewels!  But we understand that sometimes life happens.  If you are not happy with your purchase, please read on.

 

We offer store credit only.  Exchanges are accepted within 2 weeks upon receipt of product. Exchanges must be unworn, in original packaging, and accompanied by a copy of the original receipt and printed approval email from sales@clpjewelry.com.  ALL SALES FINAL on custom, personalized, and one of kind pieces.

 

CLP accepts exchanges for items purchased directly from CLP Jewelry. If you have purchased your piece from a retailer, you must contact that retailer. If your jewels are defective, please send a detailed email and photograph of the jewelry to sales@clpjewelry.com for return instructions.